It works or we fix it free.™

We don't make that promise lightly. We know that behind every Zippo Windproof Lighter sent for repair is an owner depending on our promise to get it back in working order. Whether a Windproof Lighter is 5 years, 25 years, or 50 years old, it will serve as a dependable source of flame for years to come - we guarantee it!

1.Ignition Equipment

1. Windproof Series

   Please take care of your Windproof Series

   Zippo-branded windproof lighters purchased from authorized dealers in mainland China ("Zippo Lighters") have a lifetime warranty period. You could contact the authorized retail stores you purchased lighters with effective purchasing documents (invoice or shopping receipts) for repair service. The scope of guarantee includes functional damages to Zippo Lighters, including the insert fails to ignite (not caused by shortfall of fuel) and damages to hinge. The following are not guaranteed: The finish and appearance, including decoration and emblem, intentional damage or any damage caused by wrongful operation will not be repaired. The replacement of consumable items contained in Zippo Lighters（wick, flint and cotton）are not guaranteed. Reminding: please do not try to repair your Zippo lighter yourself, so it may cause damage to your lighter.

2. Outdoor Lighter

   Please take care of your Outdoor Lighter

   Please purchase the special oil of Zippo outdoor fire generator through regular channels to ensure the excellent performance of your Zippo outdoor fire generator.

3. Multi-function Lighter

   Please take care of your Multi-function Lighter

   Please purchase the Zippo (treasure) multi-function igniter special oil through regular channels to ensure that your Zippo multifunction igniter keeps excellent performance.

2.Outdoor Product

1. Outdoor Lighter

   Please take care of your Outdoor Lighter

   Please purchase the Zippo (treasure) multi-function igniter special oil through regular channels to ensure that your Zippo multifunction igniter keeps excellent performance.

2. Zippo Hand Warmer

   Please take care of your Zippo Hand Warmer

   Please purchase the Zippo (treasure) multi-function igniter special oil through regular channels to ensure that your Zippo multifunction igniter keeps excellent performance.

3. Emergency Lighter

   Please take care of your Emergency Lighter

   Please purchase the Zippo (treasure) multi-function igniter special oil through regular channels to ensure that your Zippo multifunction igniter keeps excellent performance.